We know that it may be easier to talk to a fellow student than a member of staff, so each flat is assigned a Student Residential Advisers (SRA). SRAs are senior students who live and work in the halls.
They provide student-to-student support and check in regularly to make sure that you are okay. They also help to organise and deliver social activities, creating opportunities for you to meet other students, develop a sense of belonging, and have fun.
SRAs work on a call-out and rota basis and are available to respond to more minor incidents overnight, for example if you are feeling homesick or lonely.